PRIVACY POLICY

This policy is effective from May 24th 2018.

This privacy policy sets out how 'Vegan Camp Out' uses and protects any information that you give 'Vegan Camp Out' when you use this website.

'Vegan Camp Out' is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

'Vegan Camp Our' may change this policy from time to time by updating this page, but any changes regarding the way we use your personal data to contact you will be communicated with you in advance, in compliance with General Data Protection Regulation ("GDPR") which comes into effect on May 25th 2018.

WHAT WE COLLECT

By purchasing a ticket for the camp via our third-party partner Gigantic, we may collect the following information. During the purchasing process, Gigantic will have asked for your consent for marketing communications on behalf of us, including the storing and use of the following:

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• Name

• Contact information including email address

• Demographic information such as address, postcode, preferences and interests

• Other information relevant to customer surveys and/or offers

We are not responsible for any other information gathered by Gigantic beyond what we ask them to collect.

We also collect email addresses through a newsletter sign-up box on our website, which is handled by Wix. The sign-up process for the Wix newsletter includes a GDPR-compliant 'explicit consent' check box to opt-in subscription.

Please be aware that all current ticket holders will receive important information relevant to the current year's events. For example, people who have purchased a ticket to Vegan Camp Out 2019 will receive information about parking, opening/closing times, line-up announcements, line-up changes, and anything that is deemed to be of 'legitimate interest' and in full.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about upcoming events, special offers, messages from our partners and sponsors sent by us, or other information which we think you may find interesting using the email address which you have provided.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

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HOW WILL WE COMMUNICATE WITH YOU

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Presently we use email addresses to send event announcements from our Wix newsletter system. We have no plans to use any other of the personal data gathered through Gigantic to contact you in any way. Should this ever change, we will email again and ask you to confirm your marketing preferences.

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We also make use of Cookies and Pixels in order to display Facebook advertising that we believe you will be interested in. You can read more about our Cookies policy below.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Your personal data is stored in up to two places on the internet:

1. If you purchased a ticket, Gigantic as our ticketing partner will hold a record of your information. Gigantic has its own GDPR-compliant security measures in place to protect your data.

2. If you have ever purchased a ticket to any previous Vegan Camp Out events, or signed up to our newsletter via our website form, your email address will be stored in Wix email marketing. We only use your email address and store it in our Wix mailing list, not your name, address or any other personal data. The transfer process involves exporting from Gigantic to Wix contacts via an offline CSV file, however these are deleted immediately after transfer.

HOW WE USE COOKIES

A cookie is a small file that is stored on a visitor’s hard driven but does not contain any personal information itself. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Pixels, often used in connection with cookies, also perform functions such as allowing another server to measure viewing statistics for a webpage. Visitors can configure their browsers to refuse cookies or to be alerted when a site is attempting to send a cookie, although some pages will not function properly if cookies are not accepted.

We may use cookies and pixels to show visitors ads based on their prior visitors to the website.We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Depending on your personal settings and the privacy policies of social media sites, you might give us permission to access information about you from your accounts. We may provide your e-mail address in order to display advertising to you on those social media platforms or to help us identify audiences that are similar to you. We also make use of Facebook’s “Custom Audiences” features which enable us to display ads to existing or potential customers via Facebook. If you do not wish to see these ads, you can manage your privacy settings on your personal social media accounts. Please read the Facebook Business page about Custom Audiences and Facebook’s Data Policy.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@vegancampout.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

CUSTOMER EU DATA PROCESSING ADDENDUM

Vegan Camp Out is a signatory of Wix data processing agreement (DPA). We transfer your email addresses from our third-party ticketing partner Gigantic to Wix contacts in order to send newsletters and other emails.

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